COVID FAQ


Our Studio Boutique is open 7 days a week and as always - we're Online!

Studio Protocol:

*Masks are mandatory as per the new BC Regulations 

*Please sanitize your hands upon entry.  

*Respect people's personal space of 6 feet (2 meters)

*Our staff will be behind plexi glass at our desk / till.  We will be there to help you and will be working hard to keep you and ourselves safe by disinfecting regularly between customers. 

*All payment types are accepted but we encourage contactless payment when possible. 

*If you are experiencing any symptoms or feel unwell, please shop from home.

Kimberley Pick-Up Orders:

You will receive an email when your order is ready to be picked up.  Online orders are often ready the same day as when they are placed.  Some orders may take 1-2 days if they need to be made.  Please have your email notification with you for pick-up.  The notification on your phone works well.

Shipped Orders:

Orders being shipped will be mailed out within 1-3 business days after the order is placed.  You will receive an email notification when it is shipped.  Orders do not include tracking numbers.  If you would like it tracked, please select Xpresspost.  Keep in mind that we ship Canada Post and they are a little slower these days.

Keep Up To Date:

There are many ways to stay informed with Tumbled Earth!

Subscribe to our email list.  Stay Connected with Perks!

Follow us on Instagram @tumbledearth + Facebook @tumbledearth

If you have any questions about anything, please Email Us!