COVID FAQ


Our Studio Boutique is open 7 days a week and as always - we're Online!

Most jewelry pieces are customizable. But if you have another idea in mind, we would be happy to help you through the process. Please send us a message in Contact Us.

 

Studio Protocol:

*Please sanitize your hands upon entry.  It is provided for you as soon as you walk in.  We make the Hand Sanitizer Spray and people are raving about it.  It is 80% alcohol so it does the job of killing germs and it's infused with Tangerine, Rosemary + Lemongrass.  It smells so GOOD!  A 60ml bottle is available at the Studio for $9.

*3 individual people or 2 groups are allowed in the Studio at a time.  If you need to wait, we are right in front of the Platzl Water Feature and the rocks are great for resting on.  Please keep the recommended 6 foot distance from one another.  

*All payment types are accepted but we encourage contactless payment when possible. 

*If you are experiencing any symptoms or feel unwell, please shop from home.

*We will be there to help you and will be working hard to keep you and ourselves safe by disinfecting regularly between customers.

Kimberley Pick-Up Orders:

You will receive an email when your order is ready to be picked up.  Online orders are often ready the same day as when they are placed.  Some orders may take 1-2 days if they need to be made.  Please have your email notification with you for pick-up.  The notification on your phone works well.

Shipped Orders:

Orders being shipped will be mailed out within 1-3 business days after the order is placed.  You will receive an email notification when it is shipped.  Orders do not include tracking numbers.  If you would like it tracked, please select Xpresspost.  Keep in mind that we ship Canada Post and they are a little slower these days.

Keep Up To Date:

There are many ways to stay informed with Tumbled Earth!

Subscribe to our email list.  Stay Connected with Perks!

Follow us on Instagram @tumbledearth + Facebook @tumbledearth

If you have any questions about anything, please Email Us!