Returns on Jewelry
Most Tumbled Earth jewelry is available for return from 30 days of purchase however, your jewelry must be unused / unworn and in the same condition that you received it. The customer must pay the return shipping or drop it off at our Studio Boutique and the customer chooses either 1) the new chosen item at equal or lessor value or 2) a Gift Card in the same value as the original jewelry piece. We do not provide monitory refunds. Please Contact Us before mailing a return item.
The following items are a final sale: Discounted Jewelry (not at regular price and/or the use of a discount code), Gift Cards, Bath + Body Products and Greeting Cards.
We stand behind the quality of Tumbled Earth jewelry. If for some reason you need a repair due to shipping, we will cover the cost of all manufacturing defects. If the item is damaged due to personal use, dropped, etc., we will charge a small but reasonable fee to repair it. The customer must pay the return shipping and we will cover the cost of sending it back to you. Please Contact Us before sending an item for repair.
445 109 Avenue, Kimberley, BC, V1A 1C7