Shipping

FREE SHIPPING available on all products Canada-Wide!

//REGULAR PROCESSING TIME

We ship within 24 hours via Canada Post.  Canada post's business hours is  Monday-Friday excluding federal and provincial holidays.  You will receive a notification when your order has been shipped.  

//CANADA SHIPPING

Standard Lettermail: FREE, 3-9 business days. It usually takes 5 days to urban centers.  These time frames are not guaranteed, as weather and mail volume can affect delivery.  Tracking not included. 

or

Xpresspost: $17 fee, guaranteed to be there is 3 business days.  Includes tracking and $150 insurance coverage. 

//USA SHIPPING

Standard International: $15 fee, 4-8 business days.  Free Shipping on $100 orders!  .  

//INTERNATIONAL

Small Packet International Air Mail:  $20 fee, 6-28 business days.(no tracking) 6-28 business days.

Please Note: Tumbled Earth is not responsible for any lost, stolen or damaged shipments. Buyer assumes all duties and customs costs for orders shipping outside of Canada.  

//DAMAGES

Once an order leaves our studio, we are unable to control how it is handled by the carrier.  We take pride in the way we package your order so if something arrives damaged please let us know immediately so we can fix the situation. 

//WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly.  If the package is returned to us due to an incorrect address it is your responsibility to cover the costs of re-shipping.  We will charge you a re-shipping rate of $5.  We only offer free shipping on the original purchase.