Shipping

FREE SHIPPING available on all products Canada-Wide!

//REGULAR PROCESSING TIME

We ship within 24 hours via Canada Post.  Canada post's business hours is  Monday-Friday excluding federal and provincial holidays.  You will receive a notification when your order has been shipped.  

//CANADA SHIPPING

Standard Lettermail: FREE, 3-9 business days. It usually takes 5 days to urban centers.  These time frames are not guaranteed, as weather and mail volume can affect delivery.  Tracking not included. 

or

Xpresspost: $25 fee, guaranteed to be there is 3 business days.  Includes tracking and $100 insurance coverage. 

//USA + INTERNATIONAL SHIPPING

We do not offer shipping outside of Canada at this time.

//DAMAGES

Once an order leaves our studio, we are unable to control how it is handled by the carrier.  We take pride in the way we package your order so if something arrives damaged please let us know immediately so we can fix the situation. 

//WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly.  If the package is returned to us due to an incorrect address it is your responsibility to cover the costs of re-shipping.  We will charge you a re-shipping rate of $5.  We only offer free shipping on the original purchase. 

//PACKAGING

All jewelry is placed in an organza bag with our business card.  To save on packaging, we may put some jewelry together in one bag but only if they don't get tangled (we don't put two necklaces together).  If you are purchasing a gift and want it in it's own organza bag then please leave us a note in the "Special instructions for seller" in Your Cart.